Our values
Our Values are fundamental to the success of our organisation. These are our core ethics or principles which we individually and collectively abide by. They influence
and shape all that we do, how we carry ourselves day to day and most importantly, how we serve our customers and community.
Our values have evolved with us as an organisation including the quality care standards, our strategic focus, our charitable ethos, and emphasising love, family, care and empathy.
Together, they reflect the way our staff and volunteers work together to achieve our vision, contributing to our culture and effectiveness.
Our aged care values are:
DEDICATION: We are dedicated relentlessly in service of others.
INTEGRITY: We are honest and build trust in every interaction.
RESPECT: We see everyone as family and treat them with respect and dignity.
CONTRIBUTION: We thrive when working together as a family and community.
RESPONSIBILITY: We are accountable to each other and to all our clients.
Our purpose
At St Basil’s, we know that ageing is difficult. We exist to show Christ’s love by empowering Australians to access support that they are unable to provide for themselves.
Specifically, our focus is to enrich the lives of ageing Australians, considering their cultural needs and identity.
St Basil’s believes in allowing people to age with respect and dignity, and to be given genuine choice and opportunity during the later phases of their life.
Our vision
At St Basil’s, we’re working towards a future where every individual can receive the highest quality care as they age.
By deeply understand their physical, spiritual, emotional and social needs and goals, all people can be uniquely cared for and feel valued in a culturally sensitive and safe environment.
With a culture of love, care and empathy, all staff, customers and their families, feel included and supported as a part of our St Basil’s family.
Our mission
We are looking to develop leading, holistic, end-to-end services that understand individuals’ needs and goals as they progress through life’s journey. A key component of this is to simplify the complexity and uncertainty of ageing and the aged care industry by making care easy to understand, interpret and receive.
Building relationships that will accelerate the acceptance of support includes starting relationships earlier, keeping them longer and growing them deeper. Our intent is to be trusted by individuals and their families to provide the best care.
Additionally, we will focus on our heritage and culture that we bring to the community, grounding ourselves in our community roots to enrich the lives in need of support.